I am so grateful to have had The Bridal Company’s support throughout my wedding dress search, purchase and delivery experience. All the ladies in store are incredibly supportive, friendly and honest. I not once felt pressured or uncomfortable during my trying on and the fitting area is so stunningly decorated, airconditioned and with a big, gorgeous mirror! I was down to deciding between two dresses and was able to take my time to re-try both before deciding. I also purchased a stunning veil. The dress was made and arrived in store for collection in about 8 months and I had ample time to have alterations done. I did have one issue with the boning being bent out of shape from the day of collection and was told by the alterations specialist that this was abnormal. I felt so nervous reaching out to the ladies for their help, but I wanted to feel good on my day (not have boning digging into me the whole time). So I reached out and they were exceptional in their response, they took the dress and assessed it and were able to correct the boning problem and got it back to me in time for my wedding!! Very grateful for your amazing customer service, I would return to this store for all formal events!!
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